Privacy Policy

1. Personal information to be collected

Our store will collect the following information to the extent necessary when you purchase products or make inquiries.

full name
address
telephone number
email address
Shipping address information
Payment information (credit card information is securely managed by the payment processing company)
Site access information (including Wix analytics and cookies)

*We do not store your credit card number.

Phone: 052-990-4651
2-30-2 Sennaridori, Nakamura-ku, Nagoya City, Aichi Prefecture
Unagin Mikawa Isshiki Nagoya Main Store

2. Purpose of use

The information obtained will be used for the following purposes:

Shipping of products (frozen eel, etc.) and delivery notifications.
Order confirmation and payment process
Reply to your inquiry
Email notifications (new products, announcements, campaigns, etc.)
Website analytics for site improvement (standard feature included in Wix)

Phone: 052-990-4651
2-30-2 Sennaridori, Nakamura-ku, Nagoya City, Aichi Prefecture
Unagin Mikawa Isshiki Nagoya Main Store

3. Provision of personal information to third parties

Our store will not disclose personal information to third parties except in the following cases:

When providing delivery information to a delivery company (such as Yamato Transport or Sagawa Express)
When using a payment processing company (Stripe, PayPal, etc.)
Disclosure required by law

Phone: 052-990-4651
2-30-2 Sennaridori, Nakamura-ku, Nagoya City, Aichi Prefecture
Unagin Mikawa Isshiki Nagoya Main Store

4. Management of Personal Information

Our store manages personal information securely using the following methods.

Site management in a secure environment provided by Wix
Use of SSL encrypted communication
Access control for personal information

We do not retain your credit card information.

Phone: 052-990-4651
2-30-2 Sennaridori, Nakamura-ku, Nagoya City, Aichi Prefecture
Unagin Mikawa Isshiki Nagoya Main Store

5. About Cookies

This website may use cookies provided by Wix for a better user experience and for access analysis.
Users can reject cookies in their browser settings, but some features may not function correctly.

Phone: 052-990-4651
2-30-2 Sennaridori, Nakamura-ku, Nagoya City, Aichi Prefecture
Unagin Mikawa Isshiki Nagoya Main Store

6. Disclosure, Correction, and Deletion of Personal Information

If you wish to disclose, correct, or delete your personal information, please contact us at the following email address.
We will verify your identity and respond promptly.

Email: unagin.nagoya@gmail.com

Phone: 052-990-4651
2-30-2 Sennaridori, Nakamura-ku, Nagoya City, Aichi Prefecture
Unagin Mikawa Isshiki Nagoya Main Store

7. Changes to this policy

We may update this Privacy Policy as needed. If we do, we will announce the updates on this page.

Phone: 052-990-4651
2-30-2 Sennaridori, Nakamura-ku, Nagoya City, Aichi Prefecture
Unagin Mikawa Isshiki Nagoya Main Store

8. Operator Information

UNAGIN (Nagoya Main Store)
Operating company: COCO DE JAPAN
Location: Nagoya City, Aichi Prefecture (Details are listed on the page regarding the Specified Commercial Transactions Act)
Email address: unagin.nagoya@gmail.com

Phone: 052-990-4651
2-30-2 Sennaridori, Nakamura-ku, Nagoya City, Aichi Prefecture
Unagin Mikawa Isshiki Nagoya Main Store